This Privacy Policy explains how GAYNS LTD (a UK-based company) collects, uses, and protects your personal data when you use the GAYNS app or sign up to our website mailing list. It explains our data practices; reading this policy or using our services does not, by itself, give consent to marketing emails.
GAYNS is operated by GAYNS LTD, the data controller responsible for the personal data described in this policy:
GAYNS LTD
Registered in the United Kingdom
If you have any privacy-related questions, you can contact us at: hey@gayns.co.
When you sign up to the app (via Google or Apple ID), we collect:
When you complete your profile, we may collect:
When you use the app, we collect:
We do not collect:
We use your data to:
If you choose to subscribe through our website, we collect your email address, the signup source (the form you used), and the dates your signup record was created or updated. If you contact us about your subscription, we also process the information you provide in that correspondence.
We also record when you consented, how you subscribed, the wording and version of the consent notice shown to you, and the version of this privacy policy linked from that notice. We use these records to demonstrate and manage your consent.
We use your email address to send the Hot & Bothered newsletter and updates about GAYNS events. Our lawful basis for collecting and using your details for these marketing emails is your consent. Subscribing is optional; you do not need to join the mailing list to browse the website or use the app.
You can withdraw your consent and ask us to stop mailing you at any time by emailing hey@gayns.co from the address you subscribed with. No GAYNS account is required. Withdrawing consent does not affect the lawfulness of processing carried out before you withdrew it.
We retain your mailing-list details while your subscription remains active and the mailing list continues to operate. If you withdraw consent, request deletion, or we discontinue the list, we remove your details from the active mailing list. We may retain the minimum information needed to record your request and prevent further unwanted emails, or to meet a legal obligation. Any such records are kept only for as long as needed for that purpose; our lawful basis for preventing unwanted emails is our legitimate interest in respecting your preferences.
Authorised GAYNS team members and providers that host our signup database or deliver our emails may process your mailing-list details to operate the service. We do not sell your email address or share it with other organisations for their own marketing.
We only share your data with trusted third-party providers who help us operate the app and mailing list, including:
These partners process data on our behalf under strict confidentiality and security obligations. We do not sell your personal data to third parties.
We store your data securely using industry-standard security measures. Access to your data is restricted to authorised personnel and service providers who need it to operate the service.
Community messages and content may be monitored or reviewed for safety, moderation, and to enforce our community standards.
Under UK GDPR and other applicable laws, you may have the right to:
To make a request, contact us at hey@gayns.co.
You can object to the use of your personal data for direct marketing at any time by contacting us at the address above.
You also have the right to complain to the UK's Information Commissioner's Office (ICO). Visit ico.org.uk/make-a-complaint for information on how to raise a concern.
You can delete your account and personal data from within the app at any time. This will permanently erase your profile and associated personal data. Some limited data (such as anonymised analytics or legally required records) may be retained where required by law.
You must be 18 years or older to use the GAYNS app. We do not knowingly collect data from anyone under 18. If we become aware that a user is under 18, we may delete the account and associated data.
We may update this Privacy Policy from time to time. If we make material changes, we will notify you in the app or by email where appropriate. Changes to this policy do not automatically extend any marketing consent you have given.